Get Help
Use this page when you are stuck, unsure where to start, or trying to find the right place to ask a question.
44Net support is primarily community-based. The wiki is the first place to look for documented setup paths, and the discussion groups are where operators help one another with edge cases, troubleshooting, and operational questions.
Start here first
Before posting a question, check the page that matches what you are trying to do:
- Getting started if you need the overall onboarding path
- Provisioning Methods if you are not sure whether to use Connect, IPIP Mesh, or BGP
- 44Net Connect Quick Start if you want to bring up a WireGuard-based tunnel
- IPIP Mesh Quick Start if you want to participate through the shared mesh model
- BGP Direct Announce Quick Start if you already manage routed infrastructure
- FAQ if you want answers to common operational and policy questions
- Portal Sign Up if you are still creating your account or verifying your callsign
- Requesting Address Space if you are ready to request resources
Ask for help
If the wiki does not answer your question, use the discussion channels or the Portal as appropriate:
- ARDC 44Net discussion group for setup questions, troubleshooting, routing questions, and general operational discussion
- Community for the broader explanation of how help, coordination, and participation work on 44Net
- The Portal's ticket system for account access, callsign verification, address verification, or other administrative issues
If you cannot log in to the Portal, see Portal for the note about using the Portal's contact option.
Before you post
Include enough context for someone else to reason about the problem:
- Which participation model you are using: Connect, IPIP Mesh, or BGP
- Your platform or device: Linux, UniFi, MikroTik, cloud VM, and so on
- Your network posture: home NAT, public IP, CGNAT, VPS, or routed subnet
- The exact step where things fail
- The exact error message or observed behavior
- What you already tried
Good problem statements get better answers faster.
For the broader explanation of how discussion, coordination, and shared knowledge work here, see Community.